Trigger Action - "Contact Type" Changed
under review
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Austin Houser
It would be great if we could Trigger a Workflow Automation when the "Contact Type" input is changed on the Contact.
There is a "Contact Changed" Trigger but it only runs for changes in Tags, Assigned user, DND, and Custom fields. Given that the Trigger already exists we really just need the input added to it.
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Camille Campbell
This should be a fundamental field to trigger on - e.g. when a contact moves from lead to customer. I know we can workaround it using tags, but the field is already there, so why not allow triggers on it?
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Alexa Rosario
It is insane to me that this isnt already a feature. We trigger automations based on the stage of the contact and this is the only contact field that shows up at contact creation so seems like the obvious trigger for adding people to relevant automations.
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Wilson Enriquez
Surprised many sales industry users have not up-voted this. It would be INCREDIBLY helpful to have this feature.
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Jesse Rivera
YES PLEASE. at the moment Contact Type is unusable because it cannot use it as a trigger.
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Derek Fox
Need it now
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King A
agreed!!
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Olivier Gayot
Agreed ! i had to make a custom field that acts as contact type duplicate just for that purpose
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Jeremy Steinman
yup
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Matthew King
Yes, I need this too! It would be helpful for my entire industry in insurance.
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Alex Branning
It would be nice if there was a workflow trigger for Contact Type. Specifically when I change it from Lead to Customer I would like to use it to trigger a Welcome New Client workflow. I realize I could trigger it by adding a tag and removing it after it runs but it would be so much simpler if it was a trigger. 😊
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