D
Daniel Ndaya
A time-based trigger in a workflow builder is an event that starts or schedules an action based on a specific time condition rather than an immediate user action.
In simple terms: instead of "something happens right now when a user clicks or submits," a time-based trigger says "do this at a certain time or after a certain delay."
Examples of time-based triggers:
Exact date/time → e.g., "Send this email on September 20th at 10:00 AM."
Relative delay → e.g., "Wait 3 days after a student signs up, then send a reminder."
Recurring schedule → e.g., "Run this workflow every Monday at 9:00 AM."
Time window rules → e.g., "Only trigger during business hours."
Why it matters:
Automation → lets you automate follow-ups, reminders, or recurring tasks.
Personalization → ensures actions happen at the right moment in a customer or student journey.
Efficiency → reduces manual scheduling or checking.
⚡So in short:
A time-based trigger kicks off (or schedules) an action in a workflow based on time conditions, not user interaction.