The client is trying to dynamically populate a Date & Time custom field (First Contact Attempt Date) with the actual call start timestamp using the Update Contact Field workflow action.

Currently, the action only displays a fixed date/time picker, with no option to select dynamic values or workflow variables.

Expected Functionality: Allow Date & Time custom fields to accept dynamic values, such as call start time, workflow timestamps, or Date/Time Formatter outputs, so these fields can be updated automatically through workflows.

Business Impact: The client needs to track the exact time of the first contact attempt automatically. Using a text field as a workaround doesn't provide the same functionality as a proper Date & Time field.