Stop Recurring Invoice with Automation
D
David Russell
We need the ability to use automation to stop a recurring invoice.
Right now we can send recurring invoice with automation, but cannot stop one.
I use forms to trigger automations. It is much MUCH easier for end users.
One such form is add an end of service date as a custom field for a contact. When that date is updated (via the form) or that day arrives, I should be able to trigger an action to stop recurring invoice.
Preferred Scenario:
Client: I'm closing my business so I won't need your services anymore.
Me: Sorry to hear that. I'll cancel your recurring invoice.
Actions:
Click form from menu.
Select End of Service date.
Click submit.
Done (Automation does the rest).
Current Scenario
Client: I'm closing my business so I won't need your services anymore.
Me: Sorry to hear that. I'll cancel your recurring invoice.
Actions:
Click Payment.
Click Invoices and Estimates.
Click Recurring Invoice.
Find client invoice line.
Click three dots.
Click End.
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