Shopify abandoned cart email (more then 1 language)
under review
D
Daleyne Guay
I'm sharing a problem that is experienced by all your users using GHL and Shopify in more than one language. Mainly English and one other language (French, Spanish,...)
The main problem is when we have an abandoned cart. When using your email "abandoned cart" module, we need to have access to :
- the product name in the language of the customer
- the image of the product with its variant according to the language of the customer
- the price of the item in the customer's currency.
See the attached screenshot for details.
For the moment we can do this with Klavio. This is a problem for all markets in the world. Even in the US for markets with more than one language (Spanish).
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T
Tobby Gaudreau
Hi GHL team, this topic has been open since February 10, 2023 & the french has not been completed yet!!!! I've read many people on Facebook in Quebec, having the same frustration (in 2022) & no still progress since. We need the french translation to be completed (not half completed). Considering I'm paying the 497$ USD plan wich is $700 CAD otherwise will need to consider to leave GHL for another SaaS solution. Thanks for tacking this request seriously.
Best regards
Core Platform
under review