Send emails to clicked vs. not clicked, opened vs not opened, etc
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David Smith
I want to be able to send a follow up email to those who did NOT click on a previous campaign, or at least be able to create a list based on whether or not a contact clicked or did not click on a campaign.
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Marian Pham
Hi, why is it not possible to resend to unopens a campaign that was batch sent? Would really like this feature for batch sends as well.
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Prasoon Dadhich
This is possible to achieve in workflows, please follow the below mentioned steps
- Add the email action
- Add a wait step. Select Email event in "Wait for" field, select the email step and then select Click or Opened
- Add if/else condition, select email events (in Events category) and then select Opened/Clicked.
- All opened or clicked items will go through the opened/ clicked branch and not opened will go to the None branch
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Ted Williamson
Prasoon Dadhich That is great.
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Tiyana Robinson
Prasoon Dadhich respectfully, we need this at the marketing campaign level. I don’t want to have to set up a workflow for every campaign I send, just to be able to email recipients that clicked.
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Phil Johnson
Prasoon Dadhich This is very helpful. Would we use the Timeout function to tell it when to resend the email? Say after 2 days, if they haven't opened it.
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Prasoon Dadhich
Tiyana Robinson Understood, this was in "automations" category that is why I replied with a workflow.
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Prasoon Dadhich
Phil Johnson The timeout function works as follows - The wait step will hold the customer until the contact has clicked or the "Timeout" has occurred. For eg 30 mins is added in timeout, then the contact will wait at the step for 30 mins or the contact has opened the email whichever is earlier.
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Phil Johnson
Prasoon Dadhich Perfect, thanks.
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Srikanth Chellaboina
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Pallavi Kothari
Hi Everyone
We recently launched a feature to allow resending to unopened emails.
Please find the changelog here: https://ideas.gohighlevel.com/changelog/resend-to-unopened-boost-engagement-of-email-campaigns
Thanks a lot for the feedback. :)
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Oxana Soullard
Pallavi Kothari Hi, it this within Workflows-Emails or within campaigns?
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Colleen McCartney
Pallavi Kothari will this functionality be available in workflows?
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Cami Langston
Pallavi Kothari Any plan to allow sending a new email to people who opened?
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Jess Jenney
I need to be able to re-send email to people who didn't open the first email. Is this really not available yet?
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Matthew Tansley
For sure this is needed!!!!!!
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Jessica Schwanke
NEED THIS feature. It is a vital piece to email marketing!
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WebMyMoney Administrator
we need this badly plz
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Nadeem Ahmed
This feature is very handy, when you need to setup an condition to check, if the contact open emails or not and if yes, send them a follow up email.
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Brian Davis
Please add this. It's a basic feature for Automations. MailerLite makes this so easy by allowing to split "If-Else" based on if the Lead Opened/Clicked one or multiple emails in the workflow. We NEED this ASAP!
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