Re-entry at previous action
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Sven Kersten
I’ve set up a 52-week automation that sends an email to my list every week. Sometimes people unsubscribe after, say, 20 weeks. Then, 10 weeks later, they re-subscribe and get added to the 52-week automation again.
The problem is, they’re put back at the beginning and start receiving the same emails all over again. What I’d really like is for them to pick up the workflow where they left off. So re-entry at last action.
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D
Dan Jorge Suarez
I had a similar workflow set up. Ended up using a custom field numeric value, increasing said value by 1 after each week’s email, and then at the top of the automation, an if/else conditional split to redirect to the later point in the automation based on that number for reentry.