Publish/Unpublish Steps Within Workflows
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Kirsten Havenga
It will be great to be able to publish/unpublish individual messages within workflows. This will enable clients to publish or unpublish certain messages (texts and emails) without having to change the entire workflow.
HIGHLVL-I-4789
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Sales & Marketing
Merged in a post:
Ability to pause/skip specific actions within a workflow
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Simon Poulus
We often find we would like to pause/resume a specific outbound email, SMS, or other actions within a workflow when testing/running a new campaign.
Use Cases:
- When running new workflows some of the actions don't quite work as planned. It would be ideal to pause the specific action/s so all contacts skip until we can fix and resume, rather then remove them entirely. For example, when using conversation AI where there is a lot of information built into the action, we could pause/skip the action revisit at a later time.
- When testing a specific section of a workflow it would be ideal to pause other actions to avoid already tested functions.
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Keith Besherse
Thank you Prasoon Dadhich & Ashwin Raghunandan for including this function in the Advanced Workflow Builder. https://youtu.be/CbRGiiLl-rM
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Keith Besherse
This is sometimes called Pause by people requesting it. https://ideas.gohighlevel.com/automations/p/toggle-onoffpause-individual-steps-within-a-workflow
There are multiple versions of the request. All worded slightly differently.
Core Platform RevEx Group Sales & Marketing
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Keith Besherse
Prasoon Dadhich, THANK YOU! You are all awesome.