Pause Capability | Voters

Pause Capability

under review

Frances Locsin

It would be great if workflows will have a pause option/capability. This way we will have the ability to pause a specific contact in a certain step of a workflow and just easily turn it back on when needed.

August 18, 2022

Jolene Wiggins

This capability is much needed. We would like to pause workflows for certain contacts when the contact owner is OOO, and to unpause when the user returns to work and outreach can be picked up where it left off.

Divyam Bhadoria

Merged in a post:

Pause Contact in a Workflow

Carl Taylor

We need the ability to pause a contact within a workflow.
This should be something we can manually do from the Contact screen
As well as an action within an automation we can use to pause a specific (or all) workflows
As well as obviously an unpause option too.
Not only that we need workflow triggers.
to trigger new workflows when
a contact is paused on a workflow
a contact is unpaused on a workflow
with filters to specify which workflow or have it be all workflows

A week ago

Divyam Bhadoria

Merged in a post:

Pause contact in a step in a workflow

Test Damian Test

would it be possible to have a contact paused on a certain step in a workflow? and ability to turn it back on when needed?

HIGHLVL-I-4838

A week ago

Sid Chauhan

This would really be great!! Right now I am in a situation where my customer is not responding to an automation where they have moved 4 steps down and they have not taken a single action. If I remove them from the workflow they will get all 4 step down notifications, emails, sms and process when I re-enroll them. I wish there was a way to pause them here and coach them why it is imporitant and re-start once they complete the missed steps.

Alexander Falossi

Need this

Alexander Falossi

Need this

Gem Elliott

It would be nice if we could pause workflows through the agency view so that we don't have to go into hundreds of subaccounts when trying to do a system clean up through API.

Will Anagnos

NEED THIS!

Marinus Hvelplund

Yess!

Saso Damceski

this option would be awesome to have. Example is if contact replies in a nurture campaign to pause it and have a trigger that would allow to turn it back on.

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