New comment on social media triggers should pull in the post details and the user details
C
Cooper Stephenson
Currently, the "New comment on FB/Insta" triggers can only pull in the comment body as a field - see screenshot - we also need to be able to pull in more date, especially the handle / username of the person who made the comment, as well as the URL of the post they made the comment on.
All of this should be possible already, as we are able to sort the "New comment" workflow trigger based on the post - so GHL can find the posts, and when a person leaves a comment, they automatically get added as a contact by GHL with the username / handle as the first name - so the data we need is already there, but we need to be able to use it within workflows to give more detail than just the comment body.
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