Manychat: Instagram story reply trigger
C
Carlos Granada
We need a way to trigger automations based on comments on Instagram stories.
Use case: Comment the word LUCKY on this story to get my lead magnet.
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S
Samuel Strickland
ManyChat has had this for months now. GHL rolled out the "ManyChat killer" but then moved on. I have every client now asking for this... Let's go GHL when will this be added?
Y
Young Soul Business
Yes, I would love this feature
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Esther - makkelijke marketingtool - De Boer
yes, and please make it possible to have multiple variations of the word in the filter like shown in the screenshot. Currently (2nd of February 2025) we have to have 6 exact same workflows each with a different variation of the word to make this work.
A
Anthony Hunt
i will love it
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Eric CH
Technically you can already do this.
I photoshopped your name, but the rest is actually doable in Workflows.
M
Mauro Perelli
Eric CH It can be done with a post but not with a Story, that is what we need, thank you
J
Jarrid Stabel
Mauro Perelli Is a comment on a story basically not just a message in the DM? That you can already automate? Or am I Wrong?
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Esther - makkelijke marketingtool - De Boer
Jarrid Stabel Mauro Perelli yes you can do this with the trigger 'replied to'. Just make sure you ask for the word in your DM, not in a sticker or question box because then it will not work.
S
Samuel Strickland
Esther - makkelijke marketingtool - De Boer It does not work like this. the DM api for Stories is not the same as regular DM's, so GHL cannot see it. We need a specific trigger for the Stories in order to reply.