Internal Comment via Automation
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Rohan Williams
I would like to have the ability to add an internal comment to a contact via automation.
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Marc Aristide
This would be very huge. I see a growing need for this as thing need to be communicated between teams but readily visible and not hidden in notes.
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Adam Campbell
Love this feature and would be awesome if, similar to a note, it could be created through a workflow.
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Kristine L'Estrange
I’ve been thinking about this more and more since I first saw it last week. This would be seriously powerful.
One additional use case that just came to mind: imagine receiving an email externally (e.g. via Google Workspace), starring it in Gmail, and then using Zapier to publish that email as an internal comment in GHL. This would allow teams to pull those external emails into the Conversations tab, so staff can view everything in one place—which is exactly the point of the Conversations tab.
This kind of visibility would be a game-changer for client communication workflows. Would love to see this implemented!
Keith Besherse do you agree too? I feel like you would.
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Kristine L'Estrange
awesome idea Rohan Williams
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Daniel Chen
Yes, Please.
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Rashid Huseyn
This would be really help during client onboarding. When users start using the CRM for the first time, we need to guide them through the right next steps to take, and internal notes would really help with minimizing user-side mistakes and making everything easier to learn
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Lourie Holl
Yes please! This will be extremely handy.
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Ian Molendyk
Yes please, this!! I want to leave internal comments on Contacts so my clients can know what upcoming automated reminders are scheduled and for when.
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Joel Lignier
Big thumbs up on this one. I want to use internal comments to have automated call summaries added to a conversation.
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Nick Foose
Commenting for visibility, would be very helpful.
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