I request that you merge all of these threads so you can see how many requests there are and will actually make this basic function available:

YES! Please gohigh level this feature is key.

I believe this is under review here https://ideas.gohighlevel.com/conversations/p/reply-in-thread

GHL Developers. Please implement this urgently. It's an essential feature that your users have been asking for since forever!!!

This is a good one!

Shaun Clark, I am replying to an email from Support (to keep the ticket open). Yet the system thinks I am sending a new request for support via email because the message I sent isn't threaded correctly as a reply. We still cannot change the From email on replies to match the details of the original message, it defaults to the signed in user, not {{location.email}}. Susmitha Damarla, Shivam HighLevel, Core Platform, Varun Vairavan

I would want all the follow-up emails created by GPT to show up on the same email thread so the recipient can see the chain of emails from the initials one onwards? Any solutions?

+1