cc and bcc available in workflows | Voters

cc and bcc available in workflows

planned

Adam Rica

Add cc and bcc fields to the email action inside workflows

December 16, 2023

Ju Do

In our business we have a lot of word of mouth and online referrals i.e. current clients referring their friends to become our new clients. Would it be possible to add the email address of the referrer (as a custom field) in the cc of a workflow email please!

Prasoon Dadhich

Merged in a post:

Add cc/bcc Fields

Gilmar San Buenaventura

It would be helpful to allow cc/bcc on "Send Email" action in Workflows and Campaigns as well.

June 11, 2024

Prasoon Dadhich

marked this post as

planned

Oscar Solares

Prasoon Dadhich Do you have a timeline for this to be implemented?

Prasoon Dadhich

Oscar Solares We are trying for early next quarter but won't be able to share an exact date here.

Srikanth Chellaboina

Merged in a post:

CC & BCC Option for Workflow Emails

Cathryn Strupe

Having a CC & BCC option within Workflows is much needed!
For instance, when a lead fills out a form. It would be fantastic to send them an email that is CC'ed to certain team members for them to be able to respond directly in that thread.
Must needed for us and our clients.

June 6, 2024

Prasoon Dadhich

Merged in a post:

CC/BCC Email in automatic workflow

Lisa basien

There should be a CC/BCC email option in the automatic workflow, so if the customer was placed in the pipeline and an automatic email is send to the customer via the workflow, an automatic email is also sent to a CC email adress.

May 23, 2024

Aaron Farley

This would be great!

Louie La Vella

YES

Louie La Vella

yes please!!

(one case usage, for Trustpilot we need to BCC contacts so they can pickup the information and send a review request)

David Lee-Schneider

YES! I've been needing this option quite a few times lately. Please add CC/BCC option to email actions in workflows as well as form submissions.

Gordon Bolton

Adding a CC/BCC email option to the automatic workflow can indeed enhance communication and provide transparency within the process. scratch geometry dash

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