"Cancel Subscription" Action in Workflows
Y
Yerandy Anderson
Hey GHL Team,
I’m currently setting up a subscription funnel in GoHighLevel and ran into a limitation that I hope you can help with.
Here’s my setup:
On the checkout page, I offer a $97/month subscription with a 30-day trial.
On the next funnel step, I have an upsell to upgrade that same subscription to a yearly plan.
The issue:
- Right now, there's no "Cancel Subscription" action available in workflows.
- This means that when a customer accepts the upsell, they’ll still have their monthly subscription active, which could lead to double billing.
- I want to automatically cancel their monthly plan when they upgrade, but currently, I have to do this manually in Stripe.
It would be amazing if GHL could add a "Cancel Subscription" action inside workflows. That way, we could automate the process and avoid billing confusion for clients.
Is there any workaround for this within GHL, or is this something that could be added in a future update?
Thanks so much for all the awesome work you do! 🚀
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D
Divyam Bhadoria
Merged in a post:
Cancel subscription
S
Simon Dencker
It would be nice if it was possible to use an action in workflows where you can cancel your clients subscriptions. Right now it is only possible to use as trigger.
D
Divyam Bhadoria
Merged in a post:
Workflow Action : Cancel Subscription
H
Harold bayang
Can we have an automation action to where you can Add a " Cancel Trial" or "Cancel Subscription"
Z
Zach Beaudoin
This would be helpful, thanks for much!
D
Dale Halaway
Please add this! In 2026, the FTC will begin enforcing "one-click cancel" for subscriptions. This is needed to avoid having to manually cancel subscriptions when requested from the customer. Manual cancellations is where mistakes can be made or cancellations forgotten. The FTC filed a lawsuit, today, 8/22/2025, against LA Fitness for this exact issue. Chase Buckner Fer Patel can we bump this up in priority due to impending FTC related legislation?
D
Dale Halaway
This is also needed for when the FTC requires "one click cancel" for subscriptions, which is currently expected to become law in 2026. The only way to automate one-click cancel would be to have workflows cancel the subscription.
F
Francin Level
Cancel my subscription now
A
Andrei Cutchi
100 % ... Would save unneeded manual work ...