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Nathan Parikh
Currently, GoHighLevel only allows sending file URLs in webhook actions. This requires extra steps and middleware services (like Zapier/Make) to handle file uploads to external systems that require actual file attachments.
Technical request:
Add support for sending files via multipart/form-data content type in Custom Action webhooks. This would allow direct file uploads from Contact file fields to external APIs and services that expect multipart/form-data file submissions.
Benefits:
  • Eliminates need for middleware services
  • Reduces complexity of integrations
  • Saves time and money by avoiding third-party tools
  • Enables direct integration with systems requiring actual file uploads
  • Streamlines automation workflows
Example use case:
Sending client intake forms, contracts, or other documents stored in Contact fields directly to external document management systems or CRMs that require actual file uploads rather than URLs.