Feature request: "Grant Support Access" toggle for subaccounts
K
Kay Awuah
For clients in industries that deal with personal information — tax, healthcare, finance, legal — that all-or-nothing setup makes them uncomfortable, and honestly it should.
What we need is a "Grant Support Access" button inside each subaccount. The client flips it on when they need help, we get in, fix the issue, and they flip it off. Same control HighLevel gives us, passed down to the people actually trusting us with their data.
It would make clients feel safer, make support faster, and build real trust — especially for those of us selling into regulated industries.
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oswin john
Absolutely, I agree. This would be a very useful feature, especially for clients dealing with sensitive and confidential information. I’ve upvoted the feature request and hope HighLevel considers adding it soon.