Enable Conversation AI to Read and Interpret API Responses (GET/POST)
B
Bio Team Gene
Currently, Conversation AI can trigger workflows with a webhook action to perform GET or POST API calls. However, it is unable to read, act on, or interpret the data returned in the API response.
This is a significant limitation for businesses that require real-time data verification. For example, when an AI Agent needs to check property availability, unit numbers, or appointment statuses through an external database via API, it can trigger the check but cannot relay the specific results back to the lead in the conversation.
Requested Enhancement: Please allow the Conversation AI to parse the JSON response from an API call so it can use that information to provide dynamic and accurate answers to leads during the conversation. This would make the AI Agent truly intelligent and capable of handling complex booking and availability scenarios.
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