Currently, when a user sends an image along with a caption in the same message through the Messenger integration, GoHighLevel receives them as separate messages — the caption arrives first, followed by the image(s). This separation makes it difficult for us to determine which attachments are associated with which captions.
To solve this, we are requesting the inclusion of Meta's message source ID for both the caption and the attachments for messenger/instagram/whatsapp integration. This would allow us to reliably associate related messages within our automation workflows or webhook payloads.
Or if HighLevel has a better idea to deal with this, it would be great