Add an external outbound Messages to conversations API
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Daniel Marr
There is an endpoint to add external outbound calls to conversations. https://marketplace.gohighlevel.com/docs/ghl/conversations/add-an-outbound-message.
Would be great to extend this to outbound messages so we can add messages from custom providers that have been sent via workflows and other means.
Seems like the endpoint would only require a new message type (sms, custom etc...) and text for the message and everything else is in place.
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Sam Seif
Hey Daniel, I was looking for the same and if you create a custom conversation provider, you can use the the same end point with type of Custom to achieve this. However this means you need to create an app first.
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Daniel Marr
Sam Seif thanks, yeah ive done it and built an app etc but its not 100% clean. if you click the 3 dots its still showing a phone number in the to and from (recipient) which could be confusing as the is a linkedin chat. Also not supported in automations.
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Sam Seif
Daniel Marr Try Workflow Actions for automations in your app