We need the ability to see change history and restore previous versions for the Rich Text Files in the KB
Similar to how Google Docs does it, where you can see changes made in previous versions, who made them, when they were made and also restore past versions
Currently we're using a mix of Google Docs and Rich Text Files for the KB, both are great, but the Rich Text files are so much easier to edit and update for clients and team members
What is preventing us from fully adopting this over the Google Docs is not being able to see who made changes / restore past versions / etc as mentioned above
This would make the system much more effecient as currently we're running into permission considerations for connecting Google Docs / Drive for clients