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C
Chris Jeong
It would be great to be able to have voice / conversation AI reference internal GHL data to provide information / support for leads and clients.
Two use cases that would be massive for us:
- We Run Support Tickets within GHL via Custom Objects.
It would be great for us to be able to link a 'customer support' AI Agent to this so clients can check in on the status of their requests
- For Onboarding / Setup via Pipelines
We're about to move our onboarding setup from Clickup to GHL and similar to the above, it would be great for clients to be able to ask a 'customer support' AI agent about where their build / onboarding is up to
Third interesting use case, would be similar to the Ask AI feature, but on the sub account level
Where we could ask a 'Business Support' AI agent about the leads in the system (eg how many new ones added, how many need follow up and who, who has invoices owing and can you follow them up) etc
I know things like this can be possible with API / MCP, though it would be awesome to have it more native within the system if possible
Thanks
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