Improve reCaptcha scroll experience for mobile users
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Tyler Hayden
We have clients saying some customers had problems with reCaptcha filling out the form on a mobile device. There is difficulty scrolling up/down to complete the quiz if the viewport is less than 400px width - you have to touch outside of the grid images in order to scroll and select puzzle images. Our client is pushing back after we looked into it and said there was really nothing we could do to help that specifically. Now he’s asking if there’s an updated version of recaptcha available. What can we do to improve the puzzle scroll experience for mobile users?
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Dustin Eimer
Same issues - many phones are less than 400px too - when users cannot touch outside of the puzzle images, they cannot scroll up/down, the quiz is not functional, therefor the GHL form cannot be completed! I believe this to be a major problem!