Google Analytics - GHL Contact Source Attributions send correctly - Not "Direct/None" as source.
under review
S
Support Contractor Authority
All "Events" being passed into Google Analytics is marked as "Direct/None" versus the correct GHL Source for Contact or Opportunity...
All that is available in the Google Analytics workflow is:
"Event Category"
"Event Action"
"Event Label"
"Event Value"
So all GHL events are appearing in Google Analytics with the source "Direct/None"
Can GHL pass on UTM parameters of the contact or opportunity???
Or have built into the Google Analytics Workflow for us to set these by custom fields?
Source
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I
Irvin Dominguez
Any update on this?
A
Amanda Jones
Or any UTM_source to update the source, instead of making it referral/direct/blank
J
John Grattan
Any update on this? I'm also noticing all my GHL workflow triggers (phone calls, web chat reply, form submission) show up in my GA4 reports as (direct) / (none) when segmenting by source / medium. This is useless for accurate reporting.
S
Sales & Marketing
under review
I
Irvin Dominguez
Sales & Marketing Any update? We've been waiting years for this. It's a marketing platform and we can't even get proper analytics to make data-driven decisions. This alone is making me consider moving to CallRail.
S
Sophie Casey
Irvin Dominguez throw in the fact that we can't track/report dynamic conversion value to calculate ROAS on the Pixel, CAPI, or Google Ads...
I
Irvin Dominguez
Sophie Casey Exactly. I have to use Zapier and other tools to do this. I don't know the technical aspect of it but it seems to me the foundation to get this implemented is already there.
S
Sales & Marketing
Can you raise a ticket for the issue? Support Contractor Authority