š CRITICAL BUG: TikTok & YouTube Metrics NOT WORKING! šš« (Please VOTE - Essential for Reporting!)
closed
g
gabriel guzman
Hi GHL Team & Community,
URGENT BUG: TikTok and YouTube analytics/metrics are currently broken and not pulling any data. (Likes, followers, impressions, comments are all showing as ZERO, despite having published content - see attached screenshot example for TikTok).
This is a critical issue for many of us. Without accurate metrics from these major platforms directly within GHL, it's impossible to:
Effectively track our own content performance.
Provide accurate reports and demonstrate results to our clients.
Make data-driven decisions for our social media strategies.
This functionality is essential for agencies and businesses relying on GHL for comprehensive social media management and reporting.
We need to see the real engagement numbers to justify our efforts and our clients' investments!
Please prioritize fixing this ASAP! š
If you're also experiencing this, PLEASE VOTE UP THIS IDEA/BUG REPORT! The more votes we get, the faster we can hopefully get this resolved. Let's get our TikTok and YouTube stats back!
Thanks for your attention!
Log In
S
Sales & Marketing
closed
S
Sales & Marketing
Hey gabriel guzman
Please drop me your ticket number or email me the issue - pooja@gohighlevel.com. We will run it down for you, the metrics are working for both the socials, it is usually the user authentication issue with regards to permissions or we could share more knowledge on how much data comes at what interval for tiktok and youtube.
S
Sales & Marketing
Merged in a post:
š BUG: YouTube & TikTok Metrics Not Updating/Working šš«
g
gabriel guzman
Hi GHL Team and Community,
We've recently noticed an issue where the YouTube and TikTok metrics/analytics within the GoHighLevel platform are not functioning correctly or are not updating. It seems that data isn't being pulled from these platforms.
This significantly hinders our ability to properly track the performance of our content and campaigns directly from GHL, which is a very valuable feature for us and likely many other users.
Could you please investigate this issue and work towards a solution? Having these metrics up-to-date is crucial for making informed decisions and optimizing our strategies.
We would greatly appreciate your help and a prompt response on this matter.
Thank you for your attention and the great work you do!
Best regards,
g
gabriel guzman
Vote for This,.
g
gabriel guzman
SOLVE BUG
g
gabriel guzman
Dont found a metrics