Hi GHL Team,
I'd like to submit a feature request for the Smart Tags functionality within the Pipeline settings.
Currently, the 'Last stage change date' filter only supports Day, Week, Month, and Year as time units. For many businesses, particularly in sales and fitness, lead response times are measured in hours, not days. A lead that sits in a stage for 6-12 hours without movement can already be considered stagnant and at risk of going cold.
The requested improvement is simple: add Hours as an available time unit alongside the existing Day, Week, Month, and Year options.
This would make Smart Tags significantly more powerful for businesses with fast-moving sales pipelines where sub-24-hour stagnation tracking is essential.
I'd appreciate confirmation that this has been logged as a feature request.