Bug In opportunity card - Book/update appointment
J
Jamal Batista
Think I discovered a bug second time with support and unable to figure it out , I have a customer that does mobile pick up and drop for laundry services .
They’re starting to see more repeat business and subscriptions for their service so customers are scheduling multiple pick ups not simultaneously but right after the other .
Example: customers schedules a pick up for Monday , Wednesday to following week and another .
We’ve been operating under a workflow that moves the opportunity to pick up day based on the appointment/service bookings schedule pick up date .
My client noticed that on pick up day the wrong appointment wasn’t moved . And also when she clicks on the opportunity card and the book/update appointment that all the opportunities reflect the same date no matter how many opportunities.
I did the same with service , personal , collective , class calendars and even a third party calendar and I’m getting the same thing .
It seems as though the appointment no matter the type is silently a contact field .
If you select an opportunity card and update an appointment time . It’s reflect in all the other opportunities as well .
Sat on with support for 1.5hrs twice before coming here
Any suggestions or is any experiencing the same thing ?
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