100% agreed! One of our clients needed the on and off (business) hours set up for live chat.

Sales & Marketing this would make a huge difference in the actual usage of live chat. Without the ability of defining live chat schedule/work hours, live chat is simply not used at all, and we're being forced to use the offline mode only.

Here's another relevant enhancement that was requested way back 2021.

yes, I would like that as well.

Would be very useful indeed.

This would be awesome!