Issue: Excessive Spam Calls on LC Phone Number
M
Mohsin Taufeeque
We purchased a new tracking number through GHL LC Phone, and since then, we have been getting approximately 10 to 20 inbound calls per day that are fraudulent "Google Listing Verification" spam.
These calls are robo-dialed, repetitive, and are disrupting our business.
We understand these are third-party scammers, but we need the platform's help to filter them out.
If the current number is known to be "polluted" with spam already, what is the best/fastest way to get a clean replacement LC Phone number?
Thank you for your help. We need a way to stop this spam immediately.
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T
Tayla Cameron
Have you tried putting an IVR in place? This typically stops most spam calls.
M
Mohsin Taufeeque
Tayla Cameron Yes, iI tried it. But it might affect the number of calls. as not all user press the key.I
T
Tayla Cameron
Mohsin Taufeeque that’s kind of the point. People who actually want to talk to you will press a button. Spam callers, and Robocalls will typically not do that. There will always be some spam with people behind it willing to press a button, but it greatly diminishes it. I haven’t found that we have lost leads either.