Incoming Calls To Any Sub Account Ring Lead Connector App
A
Alex Zalamov
Currently if you are not in the sub account that is getting the incoming call it will just goto VM. Id like to get a incoming call to Lead Connector no matter what sub account you are in. Kind of like a catch all, any call that comes in on any sub account id like to get in lead connector. I dont think its currently possible.
Log In
Ronak Jindal
Merged in a post:
Essential Fix: Ring across All Sub-Accounts.
S
Steve Doulames
Calls Should Ring No Matter the Sub-Account (Web and Mobile)
(Proposed) When a call comes in, regardless which sub account or company the user is currently on, the call should ring the users mobile app or web app. Very similar to how a normal call routing functions. Call comes in from any of your companies / sub accounts, the phone rings. This is very needed on the mobile app.
(Currently) If a call comes in from a sub account that you are not currently on in the web app or on the mobile app, then the user's web / mobile app does not ring. This is an issue for staff members who manage multiple companies as we miss calls due to us not being on mobile app on the correct company / sub account.