The invoicing and estimate feature is the biggest thing holding us back from moving 100% of our operations into GoHighLevel. Right now, the design is clunky, outdated, and lacks the polish that client-facing documents require. As a B2B video agency, presentation is non-negotiable; what we send to clients reflects our brand, and GHL’s current invoices just don’t cut it.

We’re still using Square Invoices because their UX is miles ahead. Their invoices look clean, professional, and high-trust. They let us showcase packages visually, add optional upsells, and create a smooth, mobile-friendly experience that actually helps close deals. With GHL, invoices feel like a downgrade, both in form and function.

If GHL had modern, branded templates with layout control, visual package sections, image support, and a more premium feel, we’d drop Square immediately. Right now, that gap is too wide.