Recharge Clients - Frequency and Delay of Recurring Payment Recharges
under review
I
Isabel Mioch
Please adjust the settings so that we can decide how often and with what delay we want to recharge our clients' card when the initial recurring payment failed. 3x in 72 hours is not suitable if you actually want to follow up with a client and find a solution.
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C
Conor Mcelligott
I would prefer to have them denied a feature if their wallet is zero. Right now they get the feature and agency pays. We then have try get the money back and attempts to ask them to recharge the wallet they ignore. Auto recharge gets declined because they have insufficient funds in their account. All the while enjoying the feature that the agency has paid for. For me - Zero wallet balance in the sub-account should mean they don’t get to enable the feature. Charge wallet FIRST and then they can get the feature!
S
Sales & Marketing
under review
R
Raymond Strippy
Sales & Marketing can we also get some better control of billing over all. Like the ability to suspend, skip and apply discounts to next upcoming bill as a one-tme or for (x) period. Our ability to control billing under saas is so limited that it causes more issues than the feature helps