Instant Email Verification in Order Forms
G
Gethyn Hill
As far as I'm aware (can't find it), there is no requirement for leads to enter a valid email address into an order form. We have had countless leads and clients enter their email address wrong, and then not receive their purchase OR be unable to followed up with because the email is wrong.
The only existing feature is to verify emails AFTER the transaction - which is ultimately as useful as a wet blanket.
The solution here needs to be instant verification - not a verification code sent to email. It slows down the whole transaction.
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S
Sales & Marketing
Merged in a post:
Email Verification on Order Form
G
Gethyn Hill
The sales process is crying out for an email verification on the order form.
The issues at the moment is that with a two-step form, someone can opt in but not purchase and we're unable to follow up if the email is invalid.
Also, if someone purchases and inputs their email wrong, it causes issues with email and product deliverability on the back end.