Previous Button and Email validation

Another feature we now need is a "Previous button" on the 1 step order form, so customers can easily go back and correct their personal information on the newly created form, incase there is an error.

Also we are experiencing that wrong emails are not flagged by the software for correction to be made . Thus the student ends up not receiving the login information and request a refund.

I had to create a form for them to update their personal information and then manually re-offer them the course but again, too many forms to fill gives a very poor customer experience.

I offer Food Handler certification course and some students have 3 and 4 official names that must appear on the certificate, but the software picks only their first two names and that is what appears on their certificate.

The work Around Solution:

I had to create a separate form just to be able to add space for the other names as custom values and then add the custom values to the certificate.

After filling this new form, students are required to fill in their name and other personal Infor again on the 1 Step other form ( which I strongly believe is same with the 2 step order form).

The customers are not happy filling in their personal information twice.

It is not a good user experience at all.

Plus they are not happy that they must go to their email to get the link to create their password.

On Competitors website, students are able to put-in their personal information, pay for the course, get a pop-up to create a password and login to the student portal all on the same page. We need to beat the competition.

In addition to making the order form editable, it would be extremely useful to have the option to save the order form, like a traditional form! This way, it wouldn’t need to be recreated in every funnel, and I could move it between subaccounts. Is there an open ticket for this already?

This ticket was opened a long time ago. Do you have any information on when this is planned to be developed? It significantly complicates daily work that we can’t add fields, not all fields can be edited, and there are unnecessary fields (like asking for the country twice), etc.

A must needed feature. Right now this can be done using custom code as quick fix. I wrote a code and it's working fine . Possible to add any dropdown field as well . Works fine with two step and regular order form but we can't set those custom fields as required

Can I also suggest we add a first and last name field in the order form as some of our clients are facing issues with the full name field. They enter their full name in there and it gives an error saying they need to enter their first and last name even though they already did, and the purchase gets stuck, and our clients end up losing hot leads which is not good for business.

this should be a standard feature! Come on GHL! Basic stuff!

Has anyone figured this out yet? I was literally just on a call with GHL today and is not on the map yet.

Just got asked for this by a customer today. Seems the only way they can do a simple field (such as "any special dietary requirements") is to rebuild the entire order form as a Form, and we're not confident this will work for them (without the checkout style view).

Why is this not rolled out yet?