Multiple Phone Numbers per Contact
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Guy Labrusciano
I want to import a list of contacts that have both Home and Work phone numbers, but as of now there can only be one number in a contacts profile. Once this is created, there would need to be a clear delineation as to which number should be used for SMS campaigns.
HIGHLVL-I-1529
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Matthew Montsdeoca
GHL you guys did this, but dropped the ball on being able to import a .csv with 4-5 phones and not work with the dialer and to not have to do this manually. How can we upload a list of contacts from a .csv file and have it map to the phone field?
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Ryan Archibald (WR)
Matthew Montsdeoca - I have frustratingly dealth with the same issues, but found that I can just prompt chat gpt to do all of the hard work for me and parse out the contacts with the different phone #'s and emails and remove duplicates etc... and format everything the way I want it. I suggest just doing that instead of uploadeing 4-5 .CSV files lol. Saves me hours.
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Michael Clayton
Shivam HighLevel Im also trying to send an SMS to all mobile numbers that is saved under a contact. Im trying to send the text to the workflow as follows, lead is imported via webhook and then it sends a sms to the 1st mobile number, wait 10 min send sms to second mobile number and so forth. and as soon as one of the numbers reply it stops the workflow
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Cathy Thomas
YEAH!
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Shivam HighLevel
closed
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test test
Shivam HighLevel: Extremely difficult to import numbers when we have phone numbers in a google sheets/excel in different columns. We would think we could just select additional phone in the import for each column and it would merge them all for us (especially since the column would be labeled mobile or landline or work). Vs. us or clients having to try to figure out how to put all their phone numbers into one column and then you can't even label what they are. If it's landlines, mobile, work, etc.. So then they have to go contact by contact to edit that??
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Victor Oben
Shivam HighLevel: The additional phone numbers are not searchable. So when a phone number that isn't the primary phone number calls back, there's no way of knowing which contact that phone number belongs to.
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Michael Clayton
Shivam HighLevel: Why does it seem so hard to send texts to multiple mobile numbers that is saved under the same contact? Am I missing something? Im trying to send the text to the workflow as follows, lead is imported via webhook and then it sends a sms to the 1st mobile number, wait 10 min send sms to second mobile number and so forth. and as soon as one of the numbers reply it stops the workflow. Am I missing something?
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Shivam HighLevel
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Susan Meredith
Also need ability to have multiple contacts per phone number, with the ability to have an extension!!!
Core Platform
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MULTIPLE PHONE NUMBERS
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#0 Corporate Level
We need the ability to enter multiple phone numbers in a contact profile.
We need to be able to select which number we want to text.
I have a clientele base that have 2 or 3 lines I need to be able to text them on.
I have to save numbers in their notes and then have to copy and replace the new number I give them.
It would be nice just select home, office, cell, other like every other crm has.
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Kristi Pepperdine
This is an essential implementation. Hard to believe that Keap/Infusionsoft has it and GoHighLevel doesn't. Let us designate whether the phone is a landline or SMS capable.
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Ammon Allen
Another one I run into occasionally is a desire to receive calls on one line, and Text messages on another phone. Having the ability to click a button when multiple phone numbers are entered would be great to specify what communication channel to use for a given number.
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Margit Schablowski
Core Platform please make this a priority as this is a very essential feature.
Please ensure that there will be options categorize the phone numbers like: Mobile, Home, Business etc.
THX
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