Core Platform
complete
J
Joe Solano
Core PlatformWhere is this feature? I do not see anywhere in the audit log that shows when a user logs into a subaccount?
S
Sophia Togonon
Joe Solano same question
R
Rhett Esteban
Core Platform Where is this feature located?
M
Mathew Clark
Joe Solano Did you get an answer on this? EDIT: NVM - found it. sorry
A
Alden Zuck
Is this still planned to be released?
I
Ignite Funnels Support
Here is a list of what DocuSign uses in their audit Trail:
Types of Changes
The audit logs provide a record of the following types of changes to an account:
- Account settings
- User settings
- Billing credit card and billing address information
- Account plan changes
- Permission profiles (does not include creation or deletion of permission profiles)
- Envelope sharing settings
- Branding changes
- Electronic Record and Signature Disclosure changes
- Document Custom Fields
- Envelope Custom Fields
A maximum of 100 events are shown on the Audit Logs page. To view any additional events, export the CSV file.
Information Displayed
The information displayed in the audit logs includes the following:
- Event Date: The date and time the account change was made. The date and time shown uses the time zone setting for your browser and will vary depending on your browser settings.
- User: The name and email address of the user who changed the setting. Usually, this is an administrator. This column shows the user as "DocuSign System" to indicate a change made to your account by a DocuSign technical process. This occurs when a new user activates their account, or if there is a change in your account plan where features are added or changed. This column shows the user as "DocuSign System User" to indicate a change made by an internal DocuSign employee if you requested a change to your account. Contact DocuSign customer support if you have any questions about a change completed by one of these users.
- Description: The category for the changed setting. For categories that have multiple entries, such as Users, the name of the entry is also included in the description.
Example: If you change something for user John Jones, the description will show "User Setting Change - John Jones."
- Field: The name of the field that was changed.
- Old Value and New Value: The old and new values for the field.
In some cases the Old Value field might be blank. This is expected and only means that there was no old value for the field.
For fields that use a check box, a value of True means the check box is selected. False means the check box is not selected.
A
Ali Fassih
When is this planned for? We would like to see login activity of sub-account users. For example, when was the last time they logged in.
J
Jad Elcheikh
update?
J
Jay Vics
an make sure the employees are using it. We want to be able to see the last time a user logs into the system to manage their contacts.
T
Tyrus Shivers
Audit trail of which admin approved request to access Communities
A
Agustin Manson Astoul
In my case, in the European Union there are companies that necessarily need the access log with the date, time, IP, and username of the subaccount. Today other platforms offer it.
A
Abdellah Hainna
User Login History within Subaccounts: Empowering Administrators to Monitor Their Team
J
Jay Vics
Abdellah Hainna: Yesssss, this!!
J
Jenifer Jay User
Please make these logs obtainable past 60 days. At least a year minimum. If its something we can request that is fine too, but we should be able to check the audit logs on sub accounts past a year, otherwise we have no protection against bad actors.
Load More
→