J
JRBALLER@VERIZON.NET
audit log needs to show ALL events created, updated, deleted, by ALL Staff under each sub-account; difficult to see who is creating, editing funnels, calendars, etc. would be much easier to be able to see all of this in the audit logs before diving into each sidebar menu category to find out
Core Platform
D
Duncan Trevithick
Also can the audit log include IP address? In case of chargebacks where the user claims they haven't used the platform, IP address is one of the key bits of evidence the banks ask for.
D
Duncan Trevithick
I'd also like to use this for onboarding via a Workflow Trigger. For example to send emails reminding new subaccount users to login if they haven't done so yet.
N
Nick Parish
Having an audit log of who did what and who moved what contact to which stage would help with troubleshooting as to why a contact was in a certain workflow and would give defensible evidence that we could point to and say "the system didn't mess up". it would also be helpful to coach and train team members and clients as to why something happened, how to prevent it from happening again, and what to do if it does.
Core Platform
planned
P
PDEA GHL User
[Thought] Not only for security purposes this is absolutely helpful for audit trail. Eg. especially when the agency vs client is wondering who changed/updated/modified what. Just note that logging the audit trail for all users takes a big chunk of storage. So it will be helpful if the audit log can be exported (as backup) every 30, 60, or 90 days to free up some space.