NEED Conversations Smart Lists
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Bobby Coston
Being able to filter multiple message channels into a smart lists would help streamline navigation through conversations. If we could filter to see both SMS, and calls ONLY instead of having to see all of our Instagram messages, Facebook messages, and more cluttered all together would be very helpful.
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S
Sales & Marketing
Merged in a post:
Highlight Unread Message / Have Button in Convo that Says "Go to Unread" / Filter by Unread
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Alicia Stanhope
We NEED something that shows us quickly and clearly which message in a conversation is "unread". Whether thats a badge, or the message is highlighted, an option to filter all conversation items by "unread" and/or a button that pops up at the bottom of the conversation field that says "go to unread".
Because the conversation field includes email & sms campaigns and automations it can be difficult if there's alot of activity to actually see what the system is considering "unread"...
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Ryan Jenkins
Yes, and one of the filters should be to display only messages between myself and the contact, not all messages between anyone in my company and the contact! I've lost a client over this.