Power Dialer - Sort by Time Zone
N
Nicholas Daugherty
Right now, when starting a dial session, our users have no way of knowing whether their leads are on the East Coast or West Coast.
The time difference means we do not want to accidentally call on a lead too early in the morning or too late at night.
It would be a great benefit to be able to display their "time zone" in the Power Dialer (Manual Calls) list.
And even better would be if we could sort the manual calls list by time zone, so that we call the East Coast leads first and the West Coast leads last.
C
Chris Gylseth
You can add this yourself by adding a custom field.
N
Nick Daugherty
Chris Gylseth: No that won't work -- custom fields don't show up in the manual actions table
R
Rj
This would be great! Even better would be the ability to set "call hrs" and if the contact's local time is outside of the call hrs skip them, but leave them queued up for the next day.
Z
Zach Spear
Yes, this would be hugely beneficial for us. We have 30+ users on the power dialer and we're asked about this consistently.