150
Ability to send emails in Drip Mode in a Workflow
planned
R
Rick Anderson
Would REALLY love the ability to send email in Drip mode inside of a Workflow (for deliverability/reputation purposes). It's great to be able to do it manually through Bulk Actions, but it's just that ... manual. Proper warm-up can take daily emails over weeks ... being able to leverage a workflow is far more efficient ... and far more scalable.
W
Wade Lester
Hopefully they will add SMS to this as well
Core Platform
planned
B
Boyet Ancheta
Core Platform: Great!
J
JRBALLER@VERIZON.NET
And be able to split test!!!
E
Edward Rodriguez
I am new with HL and because of this my question may seem strange. If I have a workflow that has timers in between email sends, say, every 3 days, ins't that a drip?
T
Tech Support
Edward Rodriguez: see comments by Gracen Duffield and me...
The combination of wait steps with "Specific Time" windows in settings results in clumps of email &/o text going out within seconds at the start of the next execution window.
I have a workflow with a 1.5 hour "Specific Time" window. But instead of 50-70 text messages going out 1 minute apart they all go out within the first minute.
E
Edward Rodriguez
Tech Support: Thanks so much for the answer. It makes sense for me now.
K
Keith Besherse
This is what happens when we do not have drip mode within the workflow. People enter randomly. But they are bunched up by certain steps and again when the execution window falls outside the specific time window. Shouldn't we have a function in settings to cause these emails (and SMS) to be separated by some value (0.2 minutes for example).
G
Gracen Duffield
This could be done as a drip wait step. The steps would be something like:
Add Wait step to automation
Click on Advanced in the Wait
Select Resume as Drip as the type of wait
Select the days of the week and hours of the day
Select batch size
Select drip interval
The wait step would be oblivious to what happens next - it could be email, it could be SMS, it could be tasks - whatever happens next is outside the scope of the wait drip step.
K
Keith Besherse
Gracen Duffield: perfect! That seems like a simple addition to the existing Wait step functionality.
B
Ben McGary
Gracen Duffield: I agree - a general wait functionality would be the easiest solution for just about any use case.
J
James Hurst (9274)
Gracen Duffield: I like this too!
B
Boyet Ancheta
Any update on this? I hope this will be implemented soon for both emails and sms.
J
James Shirley
Thanks for adding this. It would be great not just for email warm up but also for my agency client use cases where they want to limit their potential new appointments each day / week and don't want to have to manage that by manually adding/tagging contacts. Seems like everything we need is already built in the Email Campaign builder > Batch Scheduler.
Caleb Efurd
James Shirley: Agreed!
J
Joe Gilharry
I +1'd this as well. This would be great for not only the ability to send emails, but also for SMS messages as well.
N
Nick Angeli
speaking with Sergio at Support today explained to go to contacts then select all contacts and then click the robot to activate a workflow and send in drip mode - that achieves the original request. Note: your workflow should not CONFLICT with what your trying to do ( aka tags etc) - great product!
J
Joe Gilharry
Nick Angeli: This is not the same as putting the drip mode functionality inside of the workflow. Your solution only applies to the "Initial" workflow. Not step 2, step 3 etc, "Inside of the workflow".
K
Keith Besherse
Nick Angeli: The first wait step in your workflow stacks everyone up together. After the first wait step they are no longer distributed evenly across time. They are in clumps clustered at the wait step.
T
Tech Support
When we have a Specific Time in Workflow Settings a Wait Step which ends during off hours will result in everyone resuming the workflow in a cluster.
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