Contacts Bulk action Error report
C
Cristian Vidaechea
While clients are uploading a file with hundreds of contacts, the stats shows the amount of errors but not the actual error. Adding a "Download error report" will save a lot of time if the client is allowed to download a copy of the original file but with the actual error highlighted and a comment as to why it caused an error. The system already recognizes the problem, but it's now a matter pointing it out instead of showing a generic error from the error log
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E
Edward Perry
for large amounts of errors, which need to be fixed in the CSV, having an option to export the error logs and filter those would be extremely helpful. Including the column as well as the row on this report would also be very helpful.
R
Richard Walsh
Even if we had column and row on the report would be an improvement.
C
Charissa Godwin
Yes it's been a real pain having to use workarounds. I have to figure out fist:
- WHO the errors are
- WHAT & WHERE the errors are - i.e. which cells
The current error guide on GHL's help page somewhere is still like Greek to me.
Not to compare or complain but being able to download an Error Log (as a csv spreadsheet) is quite normal in CRM apps like Hubspot and Keap. With the direction that GHL is going it, I'd advocate that this is an essential feature that will help anyone who needs to fix their data that has errors. Thank you.