Track visitor activity on a 3rd Party Website
in progress
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Robert Diaz
I see that the system tracks visits from the user to a website created on HL but I want to be able to track visits on my Wordpress site!Usually other systems have an embed code to put on your website so that these visits are tracked but I confirmed with HL support that page visits can only be tracked on websites created inside HL. Please add this tracking code option so we can track visits across external sites. Thanks
HIGHLVL-I-3259
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Rick Maré
Any update? We need it to track!
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Kevin Brown
Waiting for this too. Any time line?
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Elliott Rod
What is the status on this??? Feels like this should had been released from the beginning already...
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Mellesia Lewis
Co-signing this! As an agency running outbound sales for clients, this feature would significantly improve our ability to score leads and trigger actions based on intent.
To expand on Robert's request — what we're really asking for is a universal visitor intelligence script that can:
Match anonymous traffic with known CRM contacts (cookie/session/IP-based)
Track visits across external websites (WIX, WordPress, Webflow, etc.)
Push pageview activity into the contact record timeline
Trigger automations or sales notifications based on behavior (e.g., “Viewed Pricing Page” or “Visited Funnel Twice in 24hrs”)
Even if GHL started by only recognizing previously cookied contacts (from emails/forms), that would already allow us to personalize follow-ups, trigger workflows, and build lead scoring logic across all digital touchpoints — not just GHL-hosted assets.
This would bring GHL closer to what Brevo, HubSpot, and tools like Salespanel are already doing.
Please, tell me this will release this month of June 2025!
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Nathan Shane
This used to be here in ghl - not sure where it went ?
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Liam Holmes
Yes, this would be amazing. A bit like HubSpot that can track sources, campaign names, keywords etc.
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Elliott Rod
This is something several other Live-chat widgets already offer, so this be part of the conversation chat to easy be able to create workflows on specific URLs of the website the chat-visitor is at. E.g. once visit category A/product A, push a Message on the chat about a promotion or special sale. Also to know visiting activity of the user, to be able to understand which products they are interested etc.
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Nathan Harding
Prakhar Agrawal any indication on when this will be live?
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Pascal Dörflinger
Curious as well
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Pablo Retamar
I need this!
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Prakhar Agrawal
in progress
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Rob Calhoun
Prakhar Agrawal We also need an associated trigger - Visited any page, any page on domain, visited specific url. That would allow for activity tracking/scoring, and conversion events.
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Penny Kelley
Prakhar Agrawal, ActiveCampaign’s solution here is very good and SIMPLE. Small line of code on site header (I used GTM to deploy). Then I could also use AC triggers and automations. Would be great to have this in HL.
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