The platform is extremely slow – urgent need for performance improvements
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Matej Čalić
Hi everyone,
I need to bring attention to the current performance issues in the CRM (October 2025). The platform has become very slow during normal daily use — switching between tabs, opening contacts, pipelines, and automations takes significantly longer than expected.
I actively use other platforms (Pipedrive, Coda, Notion), and the performance difference is huge. Those tools run extremely fast, while HighLevel currently feels heavy and delay-prone. We love the features GHL provides — that’s why we are here — but the core user experience depends on speed and responsiveness.
At this point, the slowness is impacting our workflow and even causing complaints from clients. This is becoming critical.
Request / Suggestion:
• Please prioritize backend and UI performance improvements
• Provide clearer roadmap communication on performance work
• Consider EU-based servers for European users (if not already planned)
We want to continue using HighLevel long-term, but performance must become a top priority.
Thank you.
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Kevin Black
I haven't even finished the setup and its filled with issues. Whole site randomly becomes unclickable like ~50% of the time I load a page, requiring you to accept a hidden upsell just to get through the setup process. I can't resell this buggy thing to customers it will ruin my brand.
Go HighLevel
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Jair Zárate Lucas
That slowness of GHL and lack of attention specifically on that is the only thing that makes me hesitate to continue using the platform.
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Chris Wise
Yes our whole team is experiencing slowness. It started over the last 30 days and has gotten worse.
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Alissa Vermeulen
+1 from our team, load speeds have been super slow, and it's becoming prohibitive to getting work done.
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Kevin Black
Alissa Vermeulen I haven't even finished setup yet and I'm considering just cancelling and switching to something else, this is just an insanely poor first impression and I'd like to just pay for something that works when I need it, I don't need business interruptions bc of GHL's low quality design
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Andy Nathan
I thought it was my computer but i have fast internet.
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Alexandre Pavlenco
even with 5G it's slow - i get the same constant feedback from clients as well
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Kevin Black
Alexandre Pavlenco how can someone resell this to clients in good faith knowing how bad it can be? I haven't even finished the setup and I'm experiencing a suite of issues
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MASTER MMS
Yes, performances are essential!
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Manpreet Singh
Hi GHL Team, Yes this is very critical as compared to other CRM's GHL takes so long to perform any action. I would like all other community members to vote for get massive speed improvement. Thanks