2 New Review Triggers | Reputation Management

2 New Review Triggers

Onno Vrijburg

Right now in notifications I can have GHL notify me when a new Facebook or Google review is placed, although useful it would be great if we could have a workflow trigger for "New Facebook Review" and "New Google Review". This should also allow us to map the review number of stars and content so that we can pass that to actions in the workflow (like a webhook, etc). This will be very useful to allow us to take action on incoming reviews.

February 4, 2023

Shivam HighLevel

Merged in a post:

[WorkFlow] Review - Triggers and Actions

RevEx Group

2 days ago

Shivam HighLevel

Merged in a post:

Google Review trigger

Terry Dorland

I would like to see a "Review Left on Google" trigger so we could initiate an automation or workflow after that.

2 days ago

Jeremiah Vanderlaan

With the ability to take the "Star Rating," "Name," and "Review Text" as inputs into other workflow actions, and then be able to respond to the review in the workflows as well.

Richard Barker

yes me too

Tero Vaalamäki

This has been in planning for way too long. This would allow incredible freedom to offer review management. Please add an action that allows a workflow to post the reply to the review so we can freely use the GPT modules.

Kaysie Nielson

Yes Please!

Wil Horneff

SMS Sent Trigger - Allows a business owner to have an internal notification sent to them if a contact sends an sms message and someone doesn't reply to them in 24 hours for example

Ai Assisted Clinic Solutions

Can we also reply in the same language ?

Rod Ferrier

This please!

Zach Hall

Yes please!! Having this trigger is important. Otherwise we have to go to Zapier to push back into HL.

Kaysie Nielson

Zach Hall Hey, I can't figure out how to do this since contacts are updated based on phone and email. Can I ask how you push this information back to the correct contact?

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