Use twilio.com/lookup to determine if phone number is cell phone so we only send sms to cell phones and not landlines.

We would be able to determine which numbers are cell phones and which are landmines and thus be able to better manage our campaign and not send unnecessary sms. Someone else mentioned this but I didn't see it on the ideas board so here it is.

Edit by @Shivam Tiwari : Extend the feature for Voice mail as well.

  • Guest
  • Oct 19 2019
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  • JOhn Ramsden commented
    26 Jun 07:28am

    YES! I need this now!

  • Dmitriy Kruglyak commented
    15 Jun 10:51pm

    Yes, and also add this info into user profile and make it usable

    Also report the delivery/error status of every SMS... Twilio provides a callback

  • Robert Diaz commented
    12 May 07:57pm

    An alternative would be to create a native integration with https://clearoutphone.io/

  • Joel Padron commented
    18 Apr 12:34am

    An alternative is to at least notify us of a send failure so we don't keep sending SMS to them

  • Joel Padron commented
    18 Apr 12:33am

    Been wanting this so much. Tired of the errors. Twilio even has a Lookup API where you can do this through. I just don't know how to code it

  • Mich S commented
    7 Apr 07:35pm

    Not sure if this is separate to this idea - but even GHL notifying users that texts/voicemails failed. It's not a great experience for users to have no idea if their texts or voicemails were ever received...

  • Jordan Mummert commented
    1 Apr 09:01pm

    Even better would be to have SMS Verification the way form builders like JotForm and Leadshook have. The user enters their number, and Twilio sends them a 5 digit code via text. They must enter the code in order to submit the form. Gets rid of bad phone numbers which make you look bad to your clients. Also ensures that every number is a cell number, increasing text response rates.

  • Alex Barr commented
    5 Mar 07:58pm

    This thread is from 2019, in 2020 is this a thing? If not it should be.

  • Guest commented
    3 Mar 07:45pm

    Guess it would be nice but not sure what is the issue if you are not charged for SMS sent to landline, since it is just like sending an email that goes to spam or bounces.

  • Jeffrey Wood commented
    19 Feb 12:54am

    I currently accomplish this feat using zapier, google sheets, and a google project with a script sending numbers from a google sheet through twilio lookup feature. I search three separate phone numbers (my leads can provide up to three) and label them all with either mobile, landline, or voip and then submit them to GHL once I've either found a mobile or voip line or submit to a different campaign in GHL that doesn't utilize sms for landlines. If GHL could cover this feature instead that'd be a lot easier. Took me a few days to set this up and test to ensure it's working properly (it is!!!).

  • Chash Giovenco commented
    29 Oct, 2019 03:07pm
     

    I mentioned this a few weeks ago and I was told that we don't get charged for messages sent to landlines...is this true?

    It would be great if this was integrated into our software.

     

     
  • vico khang commented
    28 Oct, 2019 05:12am

    i been wasting alot of money sending sms to landline

  • Joshua Miller commented
    22 Oct, 2019 10:31pm

    When skip tracing, we often have 3-5 numbers associated with a single customer.  It would be even better if the system would check the first number and if it's a landline, try the second,third,etc.    Currently I am putting the additional numbers as custom fields but for this to work for everyone it would probably have to allow the current phone field to accept more than one number separated out by a comma.

  • Guest commented
    21 Oct, 2019 08:45pm

    Great idea! Some lists clients get to me are old/out dated.

  • Steven Watanabe commented
    21 Oct, 2019 03:07am

    Yes!

  • Steve Moskowitz commented
    20 Oct, 2019 03:32am

    Great idea!

  • James Watson commented
    19 Oct, 2019 10:42am

    think you mean landlines...

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