Call redirections with more than 1 phone line

I currently have a client who has clients from the United States and Mexico, so we decided to use two telephone lines, one for each country.


The downside is that the software only allows calls to be redirected automatically from a single line. As our default line is that of the United States, potential customers who are from Mexico receive the call as if they were calling from the United States and that causes our response conversion to be lower.


It would be ideal that calls can be redirected automatically but from the line that corresponds to each country, that way we could have a better response rate.


Thanks a lot.

  • Guest
  • Jan 13 2022
Category (Product Areas) Calls
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