having more than just agency and account admin so someone reselling the system as an "enterprise" can use the system more effectively. Not allowing the owner of the agency to see how the system works but give them access to certain accounts for sharing/assigning leads to other account admins. Account "users" doesn't allow for billing per user or giving each user their own twilio to charge. Think about sharing leads amongst an entire office from a "manager" level account but letting each account admin call the leads the "manager" has provided (without having to use the "manager" twilio numbers).
|Category (Product Areas)||Team Management|