Filter/Trigger by 'First Time Call' in Workflows

It would be GREAT to be able to direct certain outcomes based on if a call was first-time or not. I see that you collect that for the "Call Report" but it's just not accessible anywhere else.

Example Use Case: IF first-time call then send out a specific Google Analytics conversion event that can be differentiated from non first time calls.

Current Work Around: NOT POSSIBLE šŸ˜•

  • George Copeland
  • Oct 13 2021
Category (Product Areas) Workflows / Triggers / Campaigns
  • Attach files