Unique Phone Numbers for Users (Campaigns, Texting, Dialing etc.)

At the moment, I have sales, marketing and customer support teams all using the same texting number and it's got our customers really confused and our sales process is suffering. Right now the only way to truly have separate numbers for Users is to create new accounts which is a big ol' pain!

Exactly what we want/need:

  • Assign phone numbers to Users
  • Users can ONLY use that number for their texting/dialing
  • Campaigns will send texts FROM the Users assigned number (as long as User is added to campaign, if not default number will be used)
  • Admins are able to see all numbers/conversations and filter between different numbers

This would be a life saver!

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  • Jun 19 2019
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  • Mike Gomes commented
    15 Oct, 2020 07:27pm

    Please add to ability to choose specific numbers like the email in Campaigns and in the messaging feature. Both in conversations and in contact tabs.

    PLEASE!! So needed for marketing to multiple areas in one system.

  • Chris Langille commented
    2 Oct, 2019 10:40pm

    Hey there!

    Thank you for your message. Our team will reply to you very
    shortly and we'll update you by email.

    Thank you!

    P.S. you can find answers to common questions right here as well

    ( https://t.gistmail1.com/c/lfqwXlXkXWrUDOmehV0nXR4sUoEOoG2G/click?signature=78c1a0a5ebaa6f64bb8724d3ee428c90653ceac2&url=https%3A%2F%2Fdocs.getmissioncontrol.com )

  • asd dsa commented
    25 Jul, 2019 05:29pm
    Why cant we have to call forward to the sales guy assigned to that lead? Wouldn't this be better?
    Your current way I have to literally give each sales guy a dedicated phone number?
    I want it where we have one company number, and whoever is assisnged to that lead, gets the redirect
    So if its still a sales guy assigned, he gets the call. If we closed them and the customer support is assigned, they get the call. Right?
  • Lucas Reed commented
    9 Jul, 2019 08:51pm

    Same here!  This would be very helpful. 

  • Nelson Alvarez commented
    5 Jul, 2019 05:21pm


  • Chris Langille commented
    21 Jun, 2019 11:24am

    Much needed!

  • Matt Phillips commented
    20 Jun, 2019 05:33am

    Yes this would be awesome!