The idea: Allow clients to receive and send messages from their phone without installing an app.Why: Saves a ton of time on boarding because there isn't any. Client just gets texts, calls, emails like always. Some clients especially older ones are barely comfortable with texting let alone installing an app. Additional info: The high level platform with still track everything. This will be accomplished with a man in the middl strategy. How would this work? Put simply High Level would send messages like it always does but when someone replies the message would come into HL and then be sent to your client. There is also a note before the text letting them know what message the lead replied to. When the client replies that would also come through HL. This means we still have complete visibility but don't need to do any training or on boarding.We are switching from a system that has this feature and you literally look like a magician when leads start texting them. It's great. Saves a ton of time.This IS NOT an either or. All of the current functionality would remain. This would be a toggle switch type situation and only makes sense for certain clients.I totally understand that this isnt a fit for dental offices etc. Thats why it would be an optional feature.