Call Transcriptions | LC Phone System

Call Transcriptions

upcoming

Selwa Lukoskie

Would love to call transcription added to the call report. CallRail has this feature, and it really helps save time when listening to calls and marking them as qualified, because you can see the auto-transcribed text of each call.

April 28, 2022

David Holland

Call transcription would be great but in 2024 I would also like to be able to download the call recording in the workflow or be able to pass the recording or transcript to an AI for analysis.

Francia Lasso

Any updates on this? it is so worth it!

Dave Barlow

I would love to stop using CallRail

Houtan Hormozian

Can the voice file be emailed to the user?

Jeanna Pool

Any update on when this will be available? Estimated is October 2023.

Daleyne Guay

Not just in English. Also in French.

Ashley Hughes

I would love to see this natively as well.

Sales & Marketing

Merged in a post:

Add call transcription to call reporting

Justin Queen

Call transcription is available through the Twilio stack if it's switched on.

HIGHLVL-I-4050

October 3, 2023

RevEx Group

marked this post as

upcoming

Tom Street

RevEx Group do you know if there is an update on this one?

Elise Finger

It would be nice to have on Twilio and LC to have the auto-transcribed voicemail in Notes, but also the ability to have these transcribed VM’s sent by email to the Assigned User either in a Workflow or automatically.

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